Programme Operations Executive - London, United Kingdom - City Academy CIC

Description

Job Summary

City Academy is looking for a detail-oriented, organised and motivated individual to help ensure that our performing and creative arts programme runs smoothly.

The Programme Operations Executive is responsible for managing the fulfilment of the programme including courses and events.

You would work closely with City Academy's partner studios and freelance tutors to ensure that classes and events run according to plan.

You will work in tandem with the Student Services team to ensure that the student experience is prioritised.

This is full-time, office-based role with a varied shift pattern including 09:30 - 18:00, 10:30 - 19:00 and 11:30 - 20:00.

Job Requirements
Tertiary educated
Excellent Problem Solving Skills
Excellent Communication Skills
Strong numeracy and problem-solving skills with high attention to detail
Good Analytical Skills

Microsoft Excel:
Intermediate level

Experience working in a similar role
Experience working with Salesforce and Xero preferred

Annual leave: 20 days per annum pro rata
Company Pension Scheme
Unlimited complimentary courses
Based in a creative, busy environment at our Head Office in Clerkenwell


Responsibilities:

Review the programme to identify and preempt any issues
Work with venues to improve the student experience
Check tutor and venue invoices
Confirm schedules with venues and tutors
Develop venue and tutor relationships
Make adjustments to the schedule to suit demand
Maintain accurate records in our CRM system


Job Types:
Full-time, Permanent


Pay:
£25,000.00-£30,000.00 per year


Benefits:

• Company pension
• Free fitness classes

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 06/05/2024


Reference ID:
Programme Operations Executive