Processing Officer - Wirral, United Kingdom - Wirral Council

Wirral Council

Verified Company

Wirral, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Employer:
Wirral Metropolitan Borough Council

-
Salary: £24,496 - £26,845

-
Location: Wirral, Hybrid Working

-
Contract: Permanent

-
Working Pattern: Flexible Hours/Full Time
-
Hours: 36 hours per week.

-
DBS Check: No

-
Closing Date: 12/03/2023 at 23:59

-
Reference: R/23/230078

There has never been a more exciting time to join Wirral Council.

We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference.

Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services.

If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.

_ ABOUT THE ROLE_

The Revenues and Benefits Service has an exciting opportunity to recruit two new Processing Officer - Specialist within the Debt and Income Maximisation Team.

This is an exciting time to join us as we develop an enhanced team committed to developing our colleagues and encouraging personal growth, in conjunction with a flexible working approach so everyone can thrive in an inclusive and open environment.

We have embraced new ways of working and hybrid working between home and office will be a feature of this role.

You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.

Our technology platform and equipment allow you to connect and collaborate remotely which requires that you have in place good connectivity.

This will be discussed during the recruitment process if support is required.

In return we believe in ensuring staff are well looked after, staff wellbeing is a priority for us and regularly promoted, as are professional support and continuous professional development.

_ ABOUT THE CANDIDATE_
In addition, you will be responsible for responding to customers in relation to more complex enquiries within appropriate deadlines.

You will support the Debt and Income Maximisation Teams by providing advice and guidance in cases of complexity, sensitivity and/or challenge to internal and external customers and colleagues with regard to a specific business support function to ensure compliance with service provision.

You can expect to join highly dedicated teams and work with skilled and committed managers to take forward our ambitious and exciting change program.

Focused on continuous improvement and quality services you will work in a supportive environment, with a strong leadership team, giving stability, direction and energy to the service and making a difference.

Interview Date:

Week Commencing 20th March 202- Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to reappoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances._
Applications will be accepted until midnight on the closing date._
Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed._
All applicants invited to interview must evidence their right to work in the UK._
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now._