Major Complex Loss Surveyor - Birmingham, United Kingdom - ATS Recruitment Limited

ATS Recruitment Limited

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Major Complex Loss Surveyor

Midlands and South
Permanent

£Salary - Dependent on Experience

The Client

My client is a well-established client who help their clients manage risk, operate their core business processes, transform and grow.

We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

The Responsibilities

To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
To ensure key performance indicator targets are reached and maintained.
To actively progress and control all cases.
Understand and effectively implement Company systems and procedures.
Understand Individual client requirements.
Ensure technical accuracy of the highest standard.
Produce high quality personalised outgoing correspondence.
Handle customers effectively and fairly in line with HNW insurers requirements
Be flexible at all times and able to accommodate demanding appointment schedules.
Action all work in line with company and client requirements
Build effective relationships with clients, brokers and others.
Communicate regularly with all interested parties.
Produce reports of highest quality
Work within a team environment to achieve best results either on individual losses or group results.
Interact with existing clients to maintain and further existing relations and procure new business.
Utilisation of other businesses for the benefit of policyholders

Skills and Experience

Required to have previous experience within a similar role.
To be at least progressing towards or completion of ACILA, FCILA or other professional qualifications a preference
Top quality interpersonal skills
Ability to work in a fast paced and changing environment.
Dependability and persistence are essential.
Experience of major losses is essential
Completely flexible approach and adaptable to changing priorities.
Accustomed to working under pressure in a fast pace, demanding environment.
Full, clean driving license required.

What we offer: