Customer Service - London WCB JA
Only for registered members London WCB JA, United Kingdom
1 month ago
Job summary
We are seeking an enthusiastic and versatile individual with exceptional customer service and sales skills, fluent in both French and English, to join our friendly and supportive team.
Responsibilities
- Handle customer enquiries and bookings in both French and English via email, telephone, online chat, and social media private messages, ensuring a polite, professional, and friendly experience.
- Provide product knowledge, suggestions, and tailored recommendations to convert inbound enquiries into sales, helping customers choose the right packages.
- Prepare and submit accurate and timely quotes to clients, ensuring clarity and alignment with their requirements.
- Arrange and book travel components for customers, including flights, accommodations, and other logistics, ensuring a seamless experience.
- Translate website content, customer communications, quotes, and other relevant materials from English to French.
Job description
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