Client Success Executive - Bristol, United Kingdom - Newcross Healthcare Solutions

Newcross Healthcare Solutions
Newcross Healthcare Solutions
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Client Success Executive


Reporting to:
Territory Operations Manager


Location:
Remote based (Bristol)


Salary:
£25,000, plus up to £8,000 bonus


Benefits:

-
Pension Scheme:

-
Training and Personal Development Support:


  • myHealthPlan:Access to a virtual GP and mental health support through a 'best in class' Colleague Assistance Programme (EAP)
-
Perks at Work:Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more
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28 days annual leave including bank holidays (rising to 33 after the first year and increasing with length of service)


Who are we?


Today, with technology at the very core of its operations, Newcross is one of the UK's leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world's largest nursing platform.

By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

At Newcross, we are passionate about helping our employees realise their career potential.

Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground.

Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career.

Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care.

Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.


Who are you?


You're the professional with a rock-solid educational foundation, equipped with practical experience in roles that revolve around cultivating customer relationships, driving business growth, or mastering the art of sales.

Your track record speaks volumes—showcasing your prowess in engaging effectively with clients and actively contributing to business development efforts.

Exceptional customer service isn't just a skill for you; it's a way of life. Your proficiency is unmatched, consistently exceeding client expectations and leaving a lasting impression.

In a fast-paced work environments you stand out.

Your ability to organise tasks, set priorities, and manage time efficiently is your secret weapon, ensuring you thrive where others may falter.

Communication is your forte—whether it's through the written word or verbal expression. You navigate interactions with colleagues, clients, and external partners with clarity and persuasion.

Connecting with others comes naturally to you.

You don't wait for tasks to come your way; you initiate with a strong personal drive to excel and accomplish objectives.

In essence, you're not just seeking a job; you're on a mission to make an impact and elevate your career to new heights.


What will you do?

  • Whilst a full job description can be supplied, here are a few of the key responsibilities for the role:_
-
Elevate Your Role as a Newcross Brand Ambassador: Commit wholeheartedly to embodying the Newcross brand, consistently setting elevated standards for performance and achievements. Take complete ownership of personal productivity, professional development, and serve as a shining example of the attributes required for seamless collaboration within a successful team.
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Be the Confidence-Instilling Point of Contact: Transform into a credible point of contact, instilling confidence in both our existing and potential clients. Ensure they not only receive high levels of service but also the full Newcross experience, leaving a lasting impression of excellence.
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Champion App Usage: Proactively encourage, raise awareness, and instil confidence in our clients to utilise our app for their future requests. It's not just about providing a service; it's about introducing and promoting a streamlined and user-friendly experience.
-
Masterful Management and Growth: Take charge of managing and growing multiple existing client accounts. It's not just about maintenance; it's about strategic growth and fostering enduring relationships.


Equality, diversity and inclusion:


We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all.

We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

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