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Operations Agent - Leeds, United Kingdom - Capita

Capita

Verified Company

Leeds, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Capita is an equal opportunity and disability confident employer. Supporting the operational needs of our business customers, is the simple answer.

We receive cases/calls/online enquiries regarding any aspect of our Samsung business products or services on any given day, and you will be responsible for being responsive to those customer communications.

Our main ask of you is that the customer feels they have received the best service possible, even if sometimes the request they started with was not possible to provide for them.

If you are empathetic, a good listener, understanding and resolution-focused, then all customers will feel that in their transactions with you.