Benefit Officer - Maidenhead, United Kingdom - Royal Borough of Windsor and Maidenhead

Royal Borough of Windsor and Maidenhead

Verified Company

Maidenhead, United Kingdom

3 hours ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details:

Job reference
REQ01577

Date posted
03/05/2023

Application closing date
28/05/2023

Location
Maidenhead

Salary
£26,575 to £30,261 per annum

Package
28 days annual leave plus bank holidays, birthday leave, flexible working and much more

Contractual hours
37

Basis
Full time

Job category/type

Job description

The Royal Borough of Windsor and Maidenhead Revenues and Benefits Service is committed to providing high quality services to its residents.

We are looking for three Benefit Officers to join our successful team.

You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita processing system and Civica document management system.

The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with discretionary housing payments.

You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets

You will need

Knowledge of Housing Benefits and Council Tax Support Legislation, although training can be provided to the right person.
Excellent communications skills, both written and verbal and be able to manage your own workload.
Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.
Ability to keep up to date with relevant legislative changes.
Conscientious attitude and attention to detail
Ability to remain calm and focused under pressure
Enthusiastic about doing an excellent job and delivering results
Flexible approach to work to accommodate changing priorities.

Benefits include Flexitime, hybrid working (dependent upon experience.) and 28 days annual leave plus public holidays.