Customer Onboarding Executive - London, United Kingdom - Walker Lovell

Walker Lovell

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

In this role, you will be responsible for providing a seamless and successful onboarding experience to new customers beginning their relationship with, to existing customers, and to those customers who have low engagement.

You will be looking after the entire EMEA region.

Key Responsibilities:

Conducting Platform Webinar training for new customers and existing customers
Providing sessions, oneonone training with customers
Monitoring and improving conversion rates
Identifying leads and upsell opportunities

Qualifications and Experience:

Experience or working knowledge of Customer Success/Client services.
Strong passion for customer experience and a dedication to providing exceptional customer service.
Excellent communication and interpersonal skills with the ability to work well in a team.
Strong organizational and time management skills.
Ability to work independently in a fastpaced, dynamic environment.
Experience in using CRM software is highly desirable.

Our client strives to offer their customers the best possible experience.

If you are passionate about customer success and have the skills and experience to excel in this role, we encourage you to apply.

They offer a competitive compensation package, flexible working hours, and opportunities for growth and advancement within the company.