Motor Vehicle Technician - Reading, United Kingdom - The Solution Auto
Description
Motor Vehicle Technician - Reading
Basic - Up to £36,380 DOE
OTE - 52k
Mon - Fri - 8.00am - 5.00pm
Saturdays - 8.00am - 1.00pm (1 in 4)
The role:
As a Vehicle Technician, you will be reporting to the Workshop Controller and be responsible for carrying out maintenance and repair of a variety of vehicles in line with the repair process, meeting customer expectations, whilst ensuring commercial and operationalrequirements are considered at all times and meeting very high industry and brand standards.
Responsibilities as Vehicle Technician:
- Review the customer's requirements provided by the Service Advisors/Executive, ensuring sufficient information is provided to complete the repair
- Ascertain parts required to resolve the customer issue and order as required
- Ascertain labour operation times for the workshop repair, to support the Service Advisor/Executive in providing an estimate to the customer
- Carry out the repair in accordance with the workshop manual
- Write up job cards in a clear and concise manner
- Carry out a Vehicle Analysis Log (VAL) on every vehicle
- Liaise with all relevant staff to achieve efficiency in both time and material usage
- To record and clock all time spent as per the warranty process
- Conduct road tests and be responsible for personal quality control
- Keep updated with and work within the Insurance Code of Business guidelines for the sale of Approved Warranty and Assistance
- Keep technical and job knowledge up to date by participating in educational opportunities, reading manufacturers' publications etc.
- Deliver an agreed level of service KPI's to include productivity, efficiency and utilisation
- Take ownership for personal development needs in anticipation of Business requirement
Benefits:
- 25 days holiday per year plus bank holidays
- Option of a group vehicle at preferential leasing rates
- Private Medical Insurance
- Workplace Pension Scheme
- Life Insurance
- Staff preferential rates
- Employee Discounts Programme
- Employee Assistance Programme
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
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