Band 4 Private Administration Coordinator - High Barnet, United Kingdom - Barnet and Chase Farm Hospitals

Barnet and Chase Farm Hospitals
Barnet and Chase Farm Hospitals
Verified Company
High Barnet, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Detailed job description and main responsibilities:

  • Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification:


Education and Competencies:


Essential criteria:


  • Degree level qualification or equivalent experience
  • English and Maths at GCSE level or equivalent

Desirable criteria:


  • Courses / further study attended to demonstrate evidence of personal development

Experience:


Essential criteria:


  • Previous experience of working in a front of house customer facing environment in a private healthcare environment
  • Substantial experience in a customer service environment
  • Understanding of the requirements regarding patient confidentiality

Skills and Aptitiudes:


Essential criteria:


  • Excellent written and verbal communication skills
  • Excellent customer care practice, being polite, sympathetic, patient and diplomatic
  • Highly numerate and Comfortable discussing payment requirements with patients
  • IT competent user of appropriate systems; Microsoft Office Applications, Cerner, Compucare, IRRIS, CRIS, PACS, EPR, EDRM
  • Team worker

Personal Qualities:


Essential criteria:


  • Flexible (post holder will be required to work shifts)
  • Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff

Values:


Essential criteria:


  • Demonstrable ability to meet the Trust Values
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