Sanctuary Support Worker - Aberystwyth, United Kingdom - Adferiad Recovery

Adferiad Recovery

Verified Company

Aberystwyth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Adferiad Recovery is looking for a compassionate support worker to join our team in our Aberystwyth office. This position is for a part-time, position that will be approximately 20 hours per week.

The post-holder will form part of a team providing direct, recovery focussed, compassionate and dynamic mental health related support to clients accessing the service, outside of traditional service operating hours.

Schedule:

The sanctuary service will be operational from 5pm until 2am and 5pm until 10pm, 7 days a week, 365 days a year (Adult currently 4 nights p/w & CYP currently 3 nights p/w).

Pay:
£22,387.61 FTE

Located at:9 Portland Road, Aberystwyth

About this Service:

The Ceredigion Adult & CYP Sanctuary services provide practical and therapeutic, holistic person-centred support to people experiencing episodes of crisis and/mental/or emotional distress in a non-clinical setting.

The team will provide advice, guidance and early interventions that aim to not only resolve the immediate crisis or at least reduce/minimise the levels of distress that accompany it, but also interventions that support resilience, self-management and self-care - promoting wellbeing.

Responsibilities:

Provide an out of hours, nonclinicalbased service offering support between the hours of 17:00 to 02:00 (Adult Sanctuary) and 17:00 to 22:00 (CYP Sanctuary), covering up to 7 days per week, 365 days per year.
Provide direct support to individuals experiencing episodes of mental distress.
To develop a caseload of clients and to effectively manage all client contact; facetoface and telephone appointments and telephone assessments.
To ensure all client contacts are accurately recorded on the database system and to complete/respond to all triage, professional referrals and outcome measuring forms.
Facilitate practical interventions including meals, beverages, washing facilities.
Identify appropriate services and resources based on the individual's presenting needs and signpost/make referrals as necessary.
Encourage and support individuals to access appropriate services and resources as required.
Support the needs of children and young people y/o) and adults who are in, at the risk of, or at the point of a social/emotional crisis within the Ceredigion area.
Develop an individual's resilience by enabling them to selfmanage and find their own solutions to their crisis in a nonjudgemental, empathetic and respectful way.
Provide somewhere to turn to for individuals (and those who have relationships with those) experiencing social/emotional crisis, mental distress, anxiety, panic attacks, depression and/or having suicidal thoughts.
Provide a safe space for individuals to deescalate and be supported in a relaxed, welcoming environment either in a 11 or more informal group/social setting.
Facilitate a communal area where individuals can relax, engage in activities, read a book etc. either on their own or in the company of others as appropriate.
Provide 11 targeted support sessions focussing on the individuals presenting cause, helping them to find a way to recover/deescalate from their immediate crisis.
Support individuals in developing a shortterm recovery plan for the proceeding hours/days/weeks as appropriate.
Ensuring service user feedback in the form of compliment, comments and complaints are encouraged and recorded.
Actively contribute to monitoring and evaluation processes to ensure the service is effective, accountable, and able to promptly identify concerns, taking advice and action to swiftly address them.
To ensure the safety of all service users.
Complete all training, as and when required (may be required to travel outside of Ceredigion and be prepared to undertake training outside of shift hours).
Work collaboratively with external agencies (including statutory, nonstatutory and third sector) to ensure the best outcome for the individual.
Effectively liaise with all HB/Schools/third sector agencies within Ceredigion, as appropriate, developing positive relationships with professionals.
Work flexibly, including actively participating in the rota which includes unsocial hours, weekends and public holidays.
Must work effectively as part of a team, work supportively with management and other coworkers when on shift.
Maintain confidentiality of all employee files and records.
Demonstrate a positive attitude in a work environment that requires it.
Ability to work independently as well as part of a team.
Ability to communicate effectively with others.

What you'll get in return:

25 days annual leave plus bank holidays (pro rata)
Option to purchase additional annual leave
Life assurance
Pension Contribution scheme
Continuous service rewards
Refer a friend scheme
Employee benefit platform giving access to a wide range of perks, including shopping discounts at 100s of bigbrand retailers
Health and Wellbeing Staff Service