Claims Assistant - Leeds, United Kingdom - Medical Protection Society
Description
Hybrid working (Leeds office)- Salary £ £26485 DOE
- Generous matched pension scheme
- Annual bonus scheme up to 10%
- Private Medical Insurance
- Health Care Cash Plan
- 25 days annual leave (plus flexible bank holidays) and the option to buy or sell up to 5 days
- 6x salary death in service
- A personal GP service enabling you to get a video consultation with an NHSregistered private GP
- Employee Assistance Programme
- A range of shopping discounts
Job Introduction
Our Claims Handling team are looking for an eagle-eyed colleague to embrace an exciting opportunity to join them as a
Claims Assistant on a permanent basis
You'll be joining a team of other Claims Assistants within Claims Handling where you will support Dental Claims Managers and and Dento Legal Consultants on a variety of tasks.
This is a great opportunity for someone who is currently in an admin-based role and looking to expand their skillset into a new area, or it might suit someone with a legal background looking to put their experience into practice while developing their existing knowledge.
Main Responsibilities
- To triage incoming post to proactively identify cases that need immediate attention or a prioritised response (e.g. proceedings, other case types etc.) and escalate these to the appropriate team member for action; and, where applicable, to provide support on transition of a case from Claims Manager to Litigation Solicitor as required.
- Taking telephone calls from members, claimants' solicitors and other third parties
- Work a variety of tasks on claims and preclaims such as sufficiency checks, drafting correspondence to members and claimants' solicitors and sending chasers.
- Review dental records to ensure full disclosure and prepare chronologies of records, case summaries, case reviews in accordance with applicable process/guidance/terms and conditions.
- Liaise with members, claimant's solicitors and other third parties to obtain information at the outset of a new matter; confirming assistance to members and to comply with applicable Preaction Protocols/statutory requirements.
- Draft court documents.
- Other ad hoc tasks as necessary.
- Have high levels of accuracy and attention to detail, being skilled at producing work to a high standard at a fast pace.
- Be able to work well under pressure.
- Be an excellent communicator with the ability to demonstrate empathy to others.
- Be comfortable working within a team, you are a valuable member who effectively contributes to the group's success.
- Be able to work with mínimal supervision.
Diversity & Inclusion
What's important to MPS is that our people live our values of Member First, Ambitious, Determined and Empowered.
If you have any questions about any advertised role and how we can support you, please contact our Recruitment Team.
Job Types:
Full-time, Permanent
Salary:
£21,812.00-£26,485.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location:
Hybrid remote in Leeds, LS11 5AE
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