Creche Supervisor - Knowl Hill, United Kingdom - Castle Royle Golf and Country Club

Castle Royle Golf and Country Club

Verified Company

Knowl Hill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Castle Royle Golf and Country Club has a warm and welcoming atmosphere, the club is set in a beautiful location with an inspiring mix of sporting, leisure and wellbeing facilities offering a feel-good experience to members and guests.

Castle Royle is an exceptional venue to work and enjoy.

The Club Company's mission is to be unquestionably the UK's premier collection of country clubs and we understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out.

Our CARE values - Caring, Ambitious, Respectful and Energised - are designed to guide and inspire our team every day.

Our team members ensure that our clubs are places that people love to visit.

Because our customers are a huge part of what makes our clubs so special, we place them at the heart of everything we do.

We are looking for a talented, enthusiastic and hard working individual.

The successful applicant will report to the Fitness & Wellbeing Manager and will be expected to deliver exceptional service to all our Club Family Members.

Job Purpose

Manage and develop the crèche setting on a daily basis ensuring a safe and high standard of learning, development and care for children.

Direct the team to implement programmes with a view to enhancing the physical, social, emotional and intellectual development of children.

Job Tasks/Duties

Manages team rotas in the crèche and ensures adequate cover in case of team absence or sickness.
Monitors all crèche programmes to ensure that the setting is clean, safe and fully compliant with The Club Company's regulatory and organisational guidelines, policies and procedures.
Takes a lead role in monitoring and evaluating the crèche programmes in line with identified objectives and outlines key issues and findings to the Fitness & Wellbeing Manager.
Complies with organisational policies and procedures whilst actively promoting the principles of equal opportunities and working in a manner that maintains a safe, healthy and supportive environment for team and children at all times.
Helps develop the creche by introducing new initiatives and services.
Creates an environment where parents feel comfortable leaving their child in the crèche, and their needs and anxieties are understood and responded to sensitively by crèche team.
Ensures that ratios of qualified team are in line with Ofsted recommendations, and that all team are DBS checked and are registered with Ofsted voluntary register; keeps copies of documentary evidence.
Ensures that customer feedback and complaints are handled promptly and professionally, with serious issues referred to the Fitness & Wellbeing Manager.
Ensures that health and safety regulations are strictly adhered to in all areas of the crèche and is responsible for the crèche emergency evacuation procedure; reports any accidents in the prescribed manner.
Sets up regular catchup meetings with the crèche team and participates in senior management meetings.
To ensure a high degree of personal presentation and hygiene in line with the company's dress and appearance policy.
To be a positive ambassador for the Company's CARE values at all times.
Minimum of a Level 3 in Children and Young Persons Workforce or equiv.

Licenses and Special Requirements