Training Coordinator - Northampton, United Kingdom - ACS Recruitment Solutions Ltd

ACS Recruitment Solutions Ltd
ACS Recruitment Solutions Ltd
Verified Company
Northampton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Training Coordinator

Remote

£18,575.94


Previous experience within a Customer Service and Administrative role is essential for this role with a good working knowledge of MS Office packages.


This is a fantastic opportunity for anyone with the ability to pick up new processes quickly and keen to work within a growing, forward-thinking organisation.


Key Duties:


  • Process sales orders for training and materials on Sage system
  • Liaise with trainers on bookings including providing summary information on client requirements
  • Assist with preparation of client training folders on company data add relevant training documents and prepare documents in line with testing or policy eg. DWI (dealing with incident)
  • Monitor and follow up on all training enquiries including providing new dates/additional information
  • Reconcile training bookings on Sage and prepare report for finance
  • Support with telephone duties signposting calls to relevant department.
  • Prepare reports on training activity when required.
  • Perform miscellaneous job and/or teamrelated duties as assigned/required

Skills and Qualifications:


  • Previous experience within a Customer Service and Administrative role is essential for this role with a good working knowledge of MS Office packages.
  • There are no formal qualifications required for this role however an NVQ Level 2 (or equivalent) in Customer Services or Administration is desirable.
  • Experience of dealing with clients/customers is essential.
  • Knowledge of Outlook, Powerpoint and Word is essential, and knowledge of Excel is desirable.
  • Time planning and priority setting
  • Effectively manage your own workload
  • Organisation skills
  • Demonstrable administrative skills
  • Diary management skills
  • Flexible in approach
  • Exemplary communication skills
  • Good telephone manner

The Offering:


  • Salary of £18,575.9 37.5 hours
  • Monday-Friday
  • Remote working
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