Goods Out Team Leader - Tewkesbury, United Kingdom - Emsea Ltd

Description

Goods Out Team Leader

Purpose of the Role:

Responsible for the quality and accuracy of outgoing shipments to customers. You will be picking and packing finished goods and arranging transport to ship orders to our customers.
You will also be responsible for coaching and setting objectives for other team members


Reports into:

Production Manager


Key Responsibilities:

• Setting and achieving key objectives in our goods out department
• Ensuring everyone in the team is clear about what they need to achieve
• Ensure deliveries are scheduled to maximise drops and reduce distance travelled
• Ensure that orders are shipped to customers on time and without damage
• Maximise drivers' availability by ensuring orders are picked, packed and ready for dispatch at the start of each day
• Determine the most efficient and costeffective delivery method available and outsource delivery when required
• Generate delivery notes for goods to be dispatched and report any issues promptly
• Advise Production Manager of any issues or delays with work schedules affecting customer orders
• Identifying mistakes as they happen and learn how to avoid the same mistakes again
• Coaching others on how to avoid making mistakes
• Resolve and rectify any issues with missing parts
• Attend daily /weekly meetings with the Production Manager to discuss work schedules
• Take an active role in continuous improvement and optimising work processes
• Maintain a clean, tidy, and safe working environment

Key Skills Required to be Effective:

• Experience in data entry, record keeping, and effective customer service skills including excellent communication skills (verbal and written) to be able to liaise with the team and customers.
• Knowledge of relative safety standards and willingness to use protective clothing
• Planning and Scheduling
• Coaching and developing others
• Running effective onetoones.
• Ability to give constructive feedback to members of the team who need support
• Redesign of ineffective processes
• Managing Change
• Working within the team to support and develop good working practices across production and manufacture
• Hold a valid counterbalance forklift licence

Key Behaviours to be Demonstrated:

• Can create a clear vision of what good looks like if the team were to be successful
• Can communicate that vision regularly and in an engaging manner
• Highly organised
• Collaborative
• Avoids blame but looks to solve problems quickly and efficiently
• Always looking for improvements

Salary:
£13.50-£14.50 per hour


Schedule:

• Monday to Friday

Ability to commute/relocate:

• Tewkesbury: reliably commute or plan to relocate before starting work (required)

Experience:

• Warehouse experience: 1 year (preferred)

Work Location:
In person