Sales Administrator/customer Service - Liverpool, United Kingdom - Adecco UK

Adecco UK

Verified Company

Liverpool, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Sales Admin & Customer Service Advisor you will be providing support to the team & department to operate at optimum efficiency. This will include but will not be limited to the main responsibilities given below. You are expected to use a high degree of self-management and initiative.

This is an amazing opportunity for someone with strong experience within customer service or admin, and who is looking for career development

The role:

Location:
Liverpool

Salary:22-24k per annum

Hours:
Monday-Friday 8:30-5pm

Contract:
Fixed term contract (maternity cover)

Competitive salary
Company pension scheme
25 days holiday + bank holidays
Free on site parking
Excellent learning and development opportunities
Accessible location
Hybrid working schedule

Key duties will include:

Answering incoming calls, providing first class customer service
Acting as the first point of contact for all incoming queries from both international and UK based customers
Handling incoming orders
Developing and maintaining relationships with customers
Updating and maintaining the CRM system
Actively promoting products and services
Raising orders for production
Liaising with various transport companies to ensure goods are delivered in time and within budget
Handling queries and complaints and seeing through to resolution
Completing export documentation
Researching potential markets and business opportunities
Maintaining filing systems

Experience, Skills, and Attributes

Excellent communication skills
Attention to details
Ability to work efficiently on their own initiative
Knowledge of export industry would be beneficial

Adecco is an equal opportunities employee.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Anna Zygler