Practice Leader - Birmingham, United Kingdom - Willis Towers Watson

Willis Towers Watson

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Practice Leader - Claims Defensibility & Regulatory (Home based)

Birmingham, GB

April 25, 2023

This role will be home based with travel to WTW offices and clients where required.

The Role
As Practice Leader, you will manage the Claims Defensibility & Regulatory Practice which delivers a range of services including:

Claims Auditing
Claims Defensibility & Regulatory Reviews
Claims Defensibility Training
Mock Trial Training
Helping to develop our training proposition such as writing and filming Mock Trials
Seminars and other training events

You will be expected to 'dual hat' as a member of the Practice, with sales, client management, delivery and / or people management responsibilities, with the Practice Leader responsibilities representing approximately 40% of your time.

This includes managing a team of home-based consultants, creating and delivering a range of Risk Management services, and supporting Regional Directors and Industry Practice Leaders, Account Teams, New Business Leads, Project Managers, Loss Managers, etc.

to deliver GB Retail's strategic and financial goals.

You will be responsible for the full spectrum of activities related to our propositions - from assessing market needs to developing intellectual capital to taking it to market.

Responsibilities will include:

Assessing the regional marketplace for opportunities and identifying product / service offerings to respond to those opportunities and that existing services are fit for purpose
Participating in the design, execution and rollout of new services by leading and coordinating the work of the CD&R team and collaborating with Industry Practice Leaders, Regional Directors, Loss Management, Sales, etc. to
Develop and deliver the proposition strategy
Develop and disseminate solutions and intellectual capital to support GB Retail clients
Develop and execute marketing plans
Playing a visible, external role as a senior, wellrounded and experienced practitioner
Promote GB Retail and WTW as a leader in the market with superior industry knowledge, insights and solutions
Developing / fostering a community of colleagues who will deliver on the Goals of the Practice
Supporting new business and account defences
Delivering a range of services including; Claims Auditing, Claims Defensibility & Regulatory Reviews, Claims Defensibility Training, Mock Trial Training, seminars and other events.

Principal Duties / Responsibilities

Collaboration with other Risk Management Practice Leaders, Regional Directors, Industry Practice Leaders, Head of Claims and Sales Leaders to deliver a coordinated, valueadded proposition for GB Retail clients
Development and regular updating of the Claims Defensibility & Regulatory proposition to reflect the changing risk landscape and needs of clients
Overall responsibility for marketing and promotional activities of the Practice
Ensuring management reporting and information is accurate and up to date
Leading on complex projects and new business leads
Engaging with clients to help them assess current arrangements around the defensibility of claims and regulatory action
Providing objective advice and direction on a wide range of risk issues
Supporting clients with the creation, amendment, and or / revision of documentation, policies and procedures as part of overall avoidance and defence strategies
Delivery of training sessions relating to accident investigation and other related areas
Delivering new product initiatives and innovation

Proposition Management

Ensure the proposition is up to date and fit for purpose
Deliver the objectives of the Claims Defensibility & Regulatory Practice in support of the wider Risk Management strategic objectives
Provide objective advice and direction to clients and Account teams on a wide range of risk issues
Support Account teams in account defences, new business propositions, and in servicing existing clients' risk management needs
Work with Account teams, Loss Management, Head of Client, Sales teams (incl. Head of RM Sales) to build the service proposition and help identify and define client needs
Leveraging industry insight, contribute to the development of the proposition for the WTW GB Retail business and other lines of business where appropriate
Share best practice with the wider Risk Management Team Practice Leaders, Account Teams and Business Unit Leaders as appropriate
Identify and manage key external and internal stakeholders (incl. Loss Management, other RM Practice Leaders, Sales teams, new business producers, service teams, etc.) in the promotion and delivery of our services.

Growth and Business Development

Work with Business Unit Leaders, Regional Directors, Industry Practice Leaders, Loss Management, Sales and Marketing teams to build and deliver propositionspecific engagement and delivery plans for the practice
Attend prospect and new client meetings as appropriate
Work with Busin