Administrator - Colchester, United Kingdom - HR Dept - Bishop Stortford & Halstead

Description

To help manage our expansion we are looking for an experienced, full-time administrator who's looking for a role with a diverse range of day-to-day activities.

CJ Association Management Ltd is an award-winning company providing professional association management services.

We are outsourcing professionals specialising in Administrative and Marketing Services for Associations, Charities and Business Clients providing a one stop shop for all their business needs.

If you've never heard of 'association management', don't worry, your skills may well be transferable.

The company ethos is all about adding value, so there's every opportunity for your experience and recommendations to be heard.

There are currently 15 in our friendly team and their aim is to do the best for our clients and each other.

The successful applicant will be required to work two days in the Earls Colne office, and three days remotely.

As a quick summary, 'association management' is the day-to-day running and administration of trade associations, federations, not-for-profits and charities, who do not have employees to carry out these functions 'in-house'.

The services typically include membership, finance, meetings, events, communications, administration, governance and representation. Everything from strategy to sticking stamps on envelopes, whatever needs doing to support clients.

You may well be asked to support at events two or three times a year and, while most meetings are now held virtually, there may also be occasions when you have to travel to those.

As such, a willingness to travel, a driver's licence and access to a car are key requirements.


You'll need to have:

• Great attention to detail
• Be mature enough to be comfortable with all levels of business seniority
• Want to continuously improve your skillset and understand our clients

Key responsibilities

• Acting as the main point of contact with the board of one or more clients
• Managing member subscription renewals ensuring a high retention rate
• Developing member engagement and member recruitment plans and monitoring their success
• Planning and managing events from small meetings to conferences, awards dinners and exhibitions
• Attending association meetings, preparing minutes and actions and then following those through to completion
• Supporting the leaders of our clients (boards and councils) in their volunteer activities
• Using and managing member CRM databases ensuring data integrity and analysing data for decision making
• Planning communications to members and other stakeholders across different channels
• Supporting and directing members of the team in the execution of their duties so client expectations are met

Essential skills & experience

• Comfortable using Word, Excel and PowerPoint
• Willing to travel within the UK to attend and manage events and meetings driving licence and a car is essential
• Proven track record of a strong member or customerfocused approach
• Previous experience at running projects and/or events including budgeting
• Ability to cope with changing priorities
• Prepared to get stuck in

Desirable skills & experience

• Having worked in an agency or serving multiple clients
• Experience with a membership organisation
• Understanding of financial accounts budgeting, P&L, cash forecasting
• Benefits:

25 Days Holiday plus Bank Holidays

Hybrid Working

Private Medical Insurance

Pension