IT Support Engineer - Rochester, United Kingdom - Netbox Recruitment
Description
IT Support EngineerRochester
ME 3QX
£22-25,000
8.30am-5.30pm Monday - Friday
We are seeking a First Line Engineer to join our growing managed service provider team.
The First Line Engineer will be responsible for providing technical support to our clients and ensuring their IT systems are functioning optimally.
Responsibilities
- Troubleshoot and resolve technical issues related to hardware, software, and networking.
- Provide support for clients' desktop and laptop computers, printers, mobile devices, and other technology equipment.
- Document technical issues and solutions in a clear and concise manner.
- Escalate complex issues to senior engineers as needed.
Requirements:
- 1+ years of experience in technical support or a related field.
- Knowledge of Windows, Microsoft Office and Microsoft 36
- Familiarity with network infrastructure and basic networking concepts.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
If you are passionate about technology and customer service and have a desire to grow your career in the managed services industry, we would love to hear from you.
More jobs from Netbox Recruitment
-
Commercial Operations Manager
Sittingbourne, United Kingdom - 1 week ago
-
Administrator
Aylesford, United Kingdom - 1 week ago
-
Finance Business Partner
Chatham, United Kingdom - 1 week ago
-
Contracts Estimator
Aylesford, United Kingdom - 1 week ago
-
Procurement Manager
Maidstone, United Kingdom - 2 days ago
-
Projects Coordinator
Edenbridge, United Kingdom - 1 week ago