Data & CRM Assistant, Lind - Norwich, United Kingdom - Lind Group Holding Company Ltd
Description
A fantastic opportunity has arisen to join the LIND family. We're looking for a Data & CRM assistant to level up our CRM.Working within our Experience team who are responsible for ensuring a fantastic customer experience on all platforms, your day to day will be varied and fulfilling with plenty of projects to get stuck into.
We're all about optimising a seamless omnichannel journey.You'll be able to gain exposure to industry-leading technology while supporting our Head of Data.
An average day in this role could include:
deploying data pipelines, analysing ESP results, extracting data from our systems and ensuring all reports are up to date and accurate.
Whilst experience within Data & CRM would be highly beneficial we'd be happy to hear from you if you're looking to start out in this field and have a passion to learn.
We pride ourselves on the level of training and support on offer and love individuals who continually want to learn.
Key Duties Include:
- Data Extraction from key systems
- Supporting our business intelligence platform
- Assistance with Data Protection requests & queries
- Occasional Data Input
- Records Management & Updating
- Delivering in person training across our 13 locations
Key Skills Required:
- Willingness to learn this role will include a training package built to suit the successful individual. Proficiency within Microsoft office suite (needs to be confident using Excel and it's tools).
- Understands or has previous experience using a CRM and how data plays a big part in this.
Desired:
- Interest in the automotive sector specifically luxury vehicles
- Understanding of data warehouse / data pipelines
- Knowledge of SQL
- Knowledge of Power BI / Desire to learn Power BI (looker / tableau)
- Previous experience of AB testing
Benefits:
- 22 days holiday rising with service, plus bank holidays
- Onsite Parking
- Employee Assistance Programme
- Staff discounts
- Ongoing support with Training and Development
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
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