Receptionist - Bath, United Kingdom - Readam UK PTY LTD

Description

As a receptionist, you will be the first point of contact for our guests and provide exceptional customer service and hospitality.

Your role is crucial in creating a positive and memorable experience for our guests during their stay at our hotel.

A good level of spoken and written English is essential and a working knowledge of Outlook, Word and Excel would be necessary.

Any previous experience with reservation systems and reception work would be preferable.

A typical week would be around 35-40 hours over 5 days. Applicants will need to be able to work weekends. Experience would be preferred but full training is offered.


Daily Responsibilities would be:

• Greet and welcome guests in a friendly and professional manner
• Checkin and checkout guests efficiently, ensuring accurate information is collected
• Provide information about hotel facilities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist with reservations and room assignments
• Set up breakfast room and serve breakfasts in the mornings
• Carrying out administrative duties as required

Salary:
£12.00-£12.50 per hour


Expected hours:
per week


Schedule:

• Weekend availability

Experience:

• Customer service: 1 year (preferred)

Work Location:
In person