Technical Officer - Leicester, United Kingdom - Leicestershire County Council
Description
This is a great opportunity to join a hardworking, supportive team responsible for the effective, efficient, and legally compliant delivery of passenger transport services.
The role is primarily focused on checking and electronic authorisation of supplier invoices and other payments, as well as providing timely payment and accurate recording of reimbursement to transport operators in respect of the English National Concessionary Travel Scheme (ENCTS).
In doing so, you will assist in providing monthly financial calculations, forecasts and complex analysis in respect of the ENCTS reimbursement.
You will also be responsible for troubleshooting and resolving payment issues in order to ensure prompt payment of invoices and other payment streams.
You will be expected to extract and manipulate data from the Concessionary Travel Scheme Database to monitor patronage and help to inform scheme decisions.
Essential Requirements:
- Collecting, collating and manipulating statistical information
- Using databases and spreadsheets to produce reports
- Dealing with suppliers and members of the public by telephone which may include difficult conversations
- Routine monitoring and task prioritisation
- Ability to compile and analyse a large set of information from various databases and sources
- Problem analysis and solving
- Attention to detail
- Ability to work well within a team
- Able to use own initiative in planning and prioritising workload
- Good communication skills, demonstrating tact, assertiveness, and diplomacy
Leicestershire County Council is committed to Smarter Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.
For informal enquires please contact
Shameera Mandhu Tel:
OR
Heather Human Tel:
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people, and lesbian, gay, bisexual and trans (LGBT+) communities, as they are currently underrepresented within our workforce.
here.
Please see the link below to Environment and Transport's web pages for further information about the department, working for Leicestershire County Council and the job opportunities available.
**Equality and diversity is everyone's business. Here at the council, we've been building on strong foundations since achieving 'excellent' status in 2011 under the Equality Framework for Local Government. We have a corporate Equalities Board, supported by departmental equality groups and also our staff groups for Black, Asian and Multi-ethnic Staff, Disabled Workers, LGBT+ and Carers. We believe that a strong, diverse workforce will bring together different perspectives and ideas. To find out more please click
here.****For further information about working for Leicestershire County Council, please click
here
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