Catering Supervisor - London, United Kingdom - Mitie

Mitie
Mitie
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Hospital Patient Catering Supervisor

Job Purpose


To supervise the provision of a timely and reliable Catering service to in-patient wards and departments as required throughout the hospital via a plated meal service and deliver the best service to the patients.

This will involve monitoring all forms of patient catering as per the contractual requirements


As a supervisor, you will play a vital role in ensuring all catering areas are kept to our highest standard.

Our patient catering service provides a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference


Responsibilities

  • Supervise the Catering team effectively
  • Maintain staff rota's and ensure all areas are covered
  • Ensure the highest level of catering standards are always met within your team.
  • Support the Catering Manager with changing business demands.
  • Liaise with Ward staff, nurses & patients in an efficient and professional manner.
  • Hold performance reviews with new starters and existing staff.
  • Carry out return to work interviews for staff that have been absent.
  • Undertake and record all training.
  • Coach and support team with any training or day to day issues that may arise.
  • Complete audits whilst also achieving the service and product delivery standard
  • Previous experience supervising large teams, completing rotas & performance reviews
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business
  • Quality driven, with a sound knowledge of health and safety, infection control and an awareness of food and hygiene standards.
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors, and healthcare staff
  • Possess good IT skills, fully competent in Microsoft Office
  • To carry out any other tasks as appropriate and requested by Management

Knowledge Skills & Experience

  • Previous experience within a similar position


  • Food Safety Level

  • Ability to read, write and converse clearly in English.
  • Basic awareness of Health & Safety working practices.
  • Customer service skills including clear verbal communication.
  • Understand the importance of patient care, infection control and safety.
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