Paediatric Emergency Department Tracker - Harlow, United Kingdom - The Princess Alexandra Hospital NHS Trust

Tom O´Connor

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Tom O´Connor

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Description

The Paediatric Emergency Department are looking for a highly-motivated, reliable and enthusiastic individual to join the team as a Tracker.

Your role will be to ensure accurate, timely data input and flow support is provided to the wider team to prevent unnecessary delays and improve patient experience.

You will also escalate potential delays in a timely manner, working closely with doctors, nurses and support staff.

You should ideally have administration experience in a health or social care setting, excellent communication, organisation and IT skills.


In addition, you should have:

  • The ability to manage an everchanging, fastpaced workload
  • Excellent communication skills
  • The ability to manage and prioritise your own workload
  • The ability to work in a highpressured and demanding environment
  • A highly organised approach to work
  • To actively monitor and manage the pathway of patients in the Paediatric Emergency Department to ensure that the patient journey is managed within the relevant timescales.
  • Work alongside the ED Shift Manager and Nurse in Charge to ensure investigations and subsequent transfers from the Paediatric ED department are arranged effectively to achieve national and internal targets
  • To be mindful of the access time target to include criteria for 4hr and 12hr patient failures and ensuring that reasons for them are clearly and accurately communicated and documented.
  • Liaise with multidisciplinary teams across the health economy and interpret and convey information accurately and concisely.
  • Expedite admissions for patients if necessary through negotiation with the clinician and the Bed Manager/Site Manager.
  • Work alongside the Medical or Surgical Assessment Area shift managers to expedite transfer and discharge of patients.
  • To maintain up to date knowledge of all targets and processes relating to the patient pathway and to be a point of reference within the department for other members of the MDT.
  • To support the implementation and monitor changes to the patient pathway process whilst facilitating change.
This is an exciting time for PAHT. Over the next five years we are on a digital transformation journey, leading us to our brand new hospital.

You'll be part of the team leading and supporting our organisation in a diverse and challenging role; a role which can make a significant difference to our patients, staff and the future direction of our services.


Our people demonstrate energy and commitment towards improving the care and experiences provided to our patients and the drive to be an 'outstanding' organisation.

It's never been a better time to join us.

For further details, please refer to the attached job description and person specification, available to download at any time.

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