Receptionist/administration Assistant - Wolverhampton, United Kingdom - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust
The Royal Wolverhampton NHS Trust
Verified Company
Wolverhampton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
To undertake full receptionist duties, ensuring the service is efficient and welcoming, maintaining confidentiality at all times. To answer all incoming telephone calls and deal with as appropriate, ensuring that messages are communicated effectively and correctly. To accurately in-put, update and amend all patient related information on to the computerised Patient Administration System (PAS). To cover the bookings team.

Booking/cancelling/changing appointments using the Patient Administration System (PAS) when required.

To convey appropriate information and messages received from patients, colleagues and managerial staff accurately and timely to the appropriate Professionals and Disciplines as authorised.

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