Resident Liaison Officer - Peterborough, United Kingdom - Ark Fire Protection Ltd

Ark Fire Protection Ltd

Verified Company

Peterborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are Ark Fire Protection

Ark Fire Protection is a leading passive fire protection specialist across Greater London and the United Kingdom with unrivalled expertise, providing solutions and services in the specification and installation of passive fire protection systems.

Our head office is based in Peterborough, with strategic locations in London, Birmingham, Leeds, Manchester, and Glasgow.

Join the Ark Fire Protection Team as a Resident Liason Officer / Maintenance Scheduler

Are you organized, detail-oriented, and eager to contribute to a growing company? Ark Fire Protection is seeking a motivated Resident Liason Officer / Maintenance Scheduler to join our team in Peterborough to Provide support to ensure efficient operation of site maintenance.

Role Responsibilities

Addressing any inquiries about fire safety measures, emergency response procedures, and fire prevention best practices.
Be the main point of contact for residents dealing with any concerns and feedback in a timely and professional manner.
Ensuring resident feedback is acknowledged and communicated to the project team
Keeping residents informed on construction progress and activity
Arrange regular surveys and assessments to gauge resident satisfaction and identify areas for improvement.
Maintain accurate records and feedback for reporting and analysis purposes.
Organise regular fire safety assessments in residential areas, identifying potential hazards and recommending preventive measures.
Work closely with the team to ensure that fire safety and systems are wellmaintained and compliant with regulations.
Answer and manage incoming calls.
Oversee your own inbox as well as multiple shared mailboxes.
Assist in scheduling appointments and meetings.
Prepare reports and documents.
Provide general administrative support.
Maintain trusting relationships with suppliers, customers and colleagues by performing tasks with integrity and honesty.
Perform other duties as assigned by senior management.

Requirements:

Minimum 3 years experience in a similar role
Strong organizational and time management skills
Proficient in Microsoft Office Suite (Word, Excel)
Excellent communication and interpersonal abilities
Attention to detail and ability to multitask
Flexibility to adapt to changing needs, as well as working individually or as part of a team

The role is office-based, Monday to Friday, 08:00 - 17:00 in Peterborough.

Benefits of working at Ark:

Regular social events throughout the year
Your Birthday off
Employee assistance counselling program
Gym Membership

Salary Starting from £25,000 (dependent upon experience)
Join our dynamic team and contribute to the success of Ark Fire Protection Ltd

Job Types:
Full-time, Permanent

Pay:
£25,000.00 per year

Benefits: