Head of Marketing - Brighton, United Kingdom - PLATF9RM

PLATF9RM
PLATF9RM
Verified Company
Brighton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

PLATF9RM is Brighton & Hove's largest independent coworking community of businesses and creative entrepreneurs, known for its lively and collaborative culture. There is a revolution happening in the world of work, and we're at the forefront. Our mission is to Make Work Wonderful; for our team, our members and the wider community guides everything we do.

What You'll Do

  • Leading the development of all marketing plans in line with our brand
  • Creating and executing strategies for all Marketing activity, including Digital, Advertising and Communications, ensuring a solid and consistent lead flow for coworking, private offices, meeting rooms and event space hire
  • Focusing on growing audiences and the uptake for our memberships
  • Collaborating with senior team members across all departments to uncover insights and create innovative marketing and branding strategies
  • Prepare and manage monthly, quarterly and annual marketing budgets
  • Monitoring, reviewing, and reporting on all marketing activities, results, and Return on Investment (ROI)
  • Conducting strategic marketing analysis that will help guide marketing messages
  • Consistently identifying new or expanded revenue opportunities and strategising the implementation of plans
  • Provide tools and materials to enable the sales team to function effectively. Work closely with sales teams to ensure training is delivered effectively and conversions are maximised
  • Working to continuously ensure the company marketing goals are communicated across the entire organisation and improving the company's marketing outreach efforts
  • Promoting and embedding strong and inspirational leadership to the entire team by demonstrating the company's values
  • Routinely sharing strategies, progress, results, learnings, and relevant industry trends, with the broader team, analysing brands of competitors, consumer trends and behaviours to remain a leader in our market
  • Monitoring the performance of our brand through key performance indicators (KPI)
  • Maintaining and growing the brand's affiliations and partnerships
  • Analyse and report on all data collected including lead data, member data, feedback. Utilise this data to execute effective marketing campaigns

Community, Design & Content

  • Full ownership of user journey from lead generation through to member experience and churn.
Work closely with Front of House management to ensure churn is as low as possible

  • Work closely with the Events Manager to curate a leading event and cultural programme which aligns with our brand and reaches into the wider community
  • Head all internal and external communications with our members and team
  • Overseeing social media planning and execution
  • Develop creative and innovative ways to fuel and empower communities and individuals that the company engages with through new outreach, programs, and initiatives
  • Managing creative agencies and retainer partners
  • Overseeing content such as blog posts, press releases, marketing materials, mailers, social media, artwork, print and digital media
  • Evolving our creative output and design by using the PLATF9RM Brand Toolkit & Brand Asset system

Absolute Musts

  • Experience in leading your teams' daytoday duties and responsibilities, as well as project managing larger ad hoc projects
  • Advanced CRM knowledge (preferably Active Campaign, HubSpot etc)
  • Working knowledge of search engine optimisation (SEO), lead generation and affiliate marketing practices, techniques, and outcome expectations.
  • Experience with cultural programming and content strategy
  • The ability to develop strong relationships with cross departmental team members to enable collaboration, advice sharing, and directional leadership where required
  • Excellent understanding of regulations, professional standards, policies, procedures, and legislation including data protection and GDPR
  • Experience using CMS (preferably Wordpress)
  • Google Ads + Google Analytics
  • Social (LinkedIn, Facebook, Twitter, TikTok, Instagram) + Paid Advertising
  • Creative eye for photography and videography
  • Entire funnel reporting including conversion rates
  • Experience with holding and managing budgets

Key Relationships
Leadership Team | Marketing Team | Operations Team | Freelancers & Contractors


Who You Are

Key Requirements

  • Over 5+ years of experience in Marketing
  • Alignment with PLATF9RM's core values; spiritful, meaningful, thoughtful
  • Inherent team spirit to provide energy, drive, and enthusiasm
  • Strategic thinking and problemsolving abilities
  • Superior interpersonal and organisational skills
  • Confidence to use initiative
  • A positive and approachable manner
  • Good time management skills and the ability to prioritise
  • Adaptability to change
  • Willingness to embrace new ideas and processes
  • The ability to be challenged on your advice and to accept criticism
  • Able to make quick but rational decisions when working under pressure
  • A high level of creati

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