New Homes Coordinator - Ealing, United Kingdom - A2Dominion Housing Group Ltd.

A2Dominion Housing Group Ltd.

Verified Company

Ealing, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

New Homes Coordinator

£27,863 - £28,500 per annum

12 Months Fixed Term Contract

Ealing/Hybrid

35 hours per week

About us
We are one of the UK's leading housing associations. Our vision is to improve people's lives through high-quality homes and services.

We operate across London and southern England, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people.

We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.

Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

Role Purpose:

As our New Homes Coordinator you will be dealing with enquiries and complaints as well as recording and reporting key performance data as required.

You will be looking after our purchases from exchange to completion ensuring you are communicating with purchasers at all times.

You will be preparing and distributing of correspondence and information as requested.

You will be managing the aftercare central mailbox in and respond to queries as appropriate setting up new accounts and producing welcome packs.

You will be dealing with defects and managing calendars where necessary.

A2Dominion is one of the UK's leading providers of high quality homes and aims to provide real choice and excellent services to all its customers.

Are you an ambitious person looking for a new opportunity where you can progress and affect change in a forward thinking organisation?

More about you:

You will have experience of working in a customer orientated environment
And be passionate about providing excellent customer service.
You will have worked in administrative position previously
Excellent interpersonal skills and be comfortable working in a predominantly office based role.
GCSE grades A-C in Maths and English
Knowledge and Understanding of Word and Excel

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits.

For this role, these include:

25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
Up to 8% contributory pension
Flexible working
Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people's lives.

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A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:_
- actively look to attract and recruit disabled people
- provide a fully inclusive and accessible recruitment process
- offer an interview to disabled applicants who meet the minimum criteria for the job
- be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
- make reasonable adjustments as required

Meeting the role requirements
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A2Dominion are proud to be a family friendly employer._

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better.

We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong.

Find out why our people love working with us."

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
£27,863.00-£28,500.00 per year

Benefits: