Team Leader/care Coordinator - Bristol, United Kingdom - Home Instead
Description
Company Description
This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
Job Description:
About the role:
The role will involve a mixed approach between working in the office, and out visiting clients and supporting Care Professionals in the field.
Your main purpose will be to ensure our Care Professionals are given the appropriate support to allow them to continue to provide a high-quality service to our clients.
About the job:
- Assist and deputise for the the Care Manager with:
- Care consultations
- Service reviews
- Writing care plans
- Any other duties as required
- Conduct staff supervisions
- Assist with client and Care Pro's introductions
- Support and mentor our wonderful team of Care Pros
- Participate in oncall duties as required
- Maintain accurate client and Care Pro records
- Care Staff Training
Qualifications:
About you:
- Level 3 NVQ or higher in Health and Social Care or equivalent.
- Previous experience within the care sector
- Good communication and relationship building skills
- A full driving licence and access to transport to travel throughout the Bristol East area
- Be organised and flexible to meet the needs of the business
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
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