Infrastructure Engineering Manager - Manchester

Job summary

We operate a flexible hybrid working model—three days together in the office, two days wherever works for you. However, on occasion, you may be required onsite for up to five days a week to meet business or customer needs.

As the Infrastructure Design Team Lead, you'll own the team responsible for the UK Shared Services Platform—providing the UK government with a fully maintained, certified service management and tooling platform.

This is a unique opportunity to make a real impact on public safety, while tackling complex challenges across people, processes, physical environments, and technical solutions.

Responsibilities

• Taking design ownership of a complex tooling, network management, and service management platform.
• Overseeing our cloud-first journey for future government contracts.
• Providing detailed costings to support new business opportunities.
• Working closely with in-life operations to ensure service levels are consistently met.
• Maintaining a clear roadmap for obsolescence, software versioning, and licensing.
• Managing a multi-disciplined team covering database, networks, security, virtualisation, and cloud technologies.
• Collaborating with security teams to ensure platform health and prepare for annual certifications.
• Driving security and compliance, including risk management and thorough testing.
• Leading documentation, training, and knowledge sharing to empower your team and end-users.
• Working collaboratively with cross-functional teams to ensure seamless integration and smooth operations.

Job description