Staff Supervisor - Chichester, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust

Verified Company

Chichester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We are looking for an enthusiastic and positive person to compliment the Typing Pool team as a Staff Supervisor at St Richard's Hospital supporting the Typing Pool Manager and working closely with the Staff Supervisor at St Richard's Hospital supporting in creating a comprehensive, flexible and robust typing service to the Surgical and Medicine Care Groups.

This is an opportunity for someone looking to develop their career further by developing knowledge and experience in learning HR policies with full support from the Typing Pool Manager.

The Typing Pool provides a comprehensive and efficient typing service through the provision of the typing pool.

The Typing Pool Staff Supervisor is expected to supervise a team of Medical Typists becoming closely involved with specialty typing and administrative support requirements.

This will require cross covering other Typing Pool Staff Supervisors during times of absence.

As well as supervising the team of Medical Typists the post holder will be required to work as part of the team typing letters and be actively involved in improvement initiatives impacting on the throughput of work in the typing pool.

This role is also required to manage day to day administration of the Digital Dictation system.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Responsible for the day to day supervision and coordination of administration staff within the department, allocating work and checking.
Act as a role model and demonstrate behaviours in line with Trust values.
Work without supervision, problem solve and take initiative where required.
Coordinate and oversee workload of Band 3 Medical Typists to ensure KPIs are met.
Act as Digital Dictation System administrator for Trust.
To act as the first point of contact between Specialty Coordinators and the Typing Pool, building and maintaining good communication with them and other staff in the department.
Communicate effectively with the teams on a timely basis ensuring robust systems exist so that staff feel informed and engaged.
Highlight any departmental concerns regarding performance of the team or operational issues that prevent service delivery to Typing Pool Manager.
Prepare reports where necessary, analysing statistics i.e. weekly stats, KPIs
Allocate resource appropriately to maximise effectiveness to deliver KPIs
Use HR reports to proactively manage Appraisals, Mandatory Training and Sickness absence
Attain and maintain a working knowledge of relevant HR policies to be effective in role, seeking HR support as required in so as to advise managers confidently on processes and monitoring systems.