Care Coordination Solution User Trainer - Swindon, United Kingdom - Spinwell

Spinwell
Spinwell
Verified Company
Swindon, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Role:
Care Coordination Solution User Trainer

Contracting Authority:
Central Government

Contract Length:
Up to 31/03/2023 (with the possibility to be extended)

Location:
Hybrid (Will need to go into the office minimum 3 days per week - Swindon)

Pay Rate to Intermediary:

TBC

IR35:
Inside

Spinwell is recruiting for a Care Coordination Solution User Trainer for an excellent opportunity within the public sector.


RESPONSIBILITIES OF CARE COORDINATION SOLUTION USER TRAINER

  • To provide training to clinicians and nonclinicians (in patient facing roles) in Trusts by educating and delivering training on the CCS to groups and oneonone sessions
  • To be responsible for the effective delivery of training by analysing and scoping issues, undertaking training needs assessments, identifying user and business requirements, and thus adapting the training offering and approach tailored to userspecific requirements
  • To work with trusts against their delivery plans and to meet their implementation targets
  • To support adoption of the tool by guiding users through the change process from initial awareness and desire to use the tool, to providing the knowledge and skills to use the tool, to reinforcing the active use of the tool after implementation
  • To monitor performance and regularly report upwards against plans, targets and priorities, escalating actions, risks and issues where appropriate
  • To maintain an overall understanding of the strategic direction of training within the organisation and other relevant priorities
  • To operate independently and autonomously, following the agreed workplan for your individual Trust(s), while working within a recognised national team structure where you contribute and feed in input to positively influence the direction of the programme

SKILLS/EXPERIENCE REQUIRED OF CARE COORDINATION SOLUTION USER TRAINER

  • Experience working in adult learning (preferred)
  • Evidence of working within professional multidisciplinary team (Essential).
  • Experience of training users in a digital system or data platform, especially in a healthcare or public sector environment (preferred).
  • Experience managing and engaging with stakeholders of various seniorities (Essential)
  • Good understanding of digital systems and data platforms (Essential).
  • Excellent interpersonal and communication skills which can be tailored depending on audience (Essential).
  • Knowledge of training techniques and delivery approaches (preferred).
  • Proven ability to effectively problemsolve (Essential).
  • Experience scoping training requirements and conducting training needs assessments (preferred)
  • Experience of working within a change management/training setting. (Essential)
  • Understanding of IG, Confidentiality and Data protection. (Essential)
  • Experience at trust level within the NHS. (Essential)
Preferred Experience

  • Working in Public Health or NHS setting
  • Training IT systems in a clinical setting
  • A qualification or certification in change management, business change or training delivery
  • Digital competency in clinical systems i.e. Cerner, patient administration software
  • Proficiency in using Windows systems

Job Types:
Full-time, Temporary contract


Salary:
£17,360.00-£26,731.49 per year


Day range:

  • Monday to Friday

Shift:

  • 8 hour shift

Ability to commute/relocate:

  • Swindon, Wiltshire: reliably commute or plan to relocate before starting work (required)
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