Casual Catering Assistant - Cheltenham, United Kingdom - Everyman Theatre Catering Company Limited

Description

Line managed by the Catering Manager, the Casual Catering Assistant will provide a front line service for the Everyman, presenting an efficient and welcoming face to the company.

Responsibilities include working in Café Everyman, the Circle Bar, and assisting with functions in Matcham's, Director's Lounge and elsewhere.

Providing high levels of customer service throughout the catering operation, ensuring customer comfort and satisfaction and maximising sales opportunities

Assisting with the preparation of catering facilities at the start of a day/shift, and with closing at the end of a day/shift

Operation of tills and cash handling

Basic food preparation

Keeping the catering facilities clean and tidy in accordance with good practice and hygiene regulations

Light manual handling of furniture when turning rooms around for various functions

Maintaining stock levels

Promptly reporting any customer complaint or problems

Attendance at Staff meetings

Conform to the arrangements and practices in line with the Everyman's Health and Safety Policy

To undertake such other relevant duties as may be requested from time to time by the Catering Manager, Deputy Catering Manager or Duty Manager

Although hours are offered on a casual basis the Everyman believes it is important that staff work often enough to maintain their knowledge of the procedures, policies and health and safety responsibilities expected in this role.

Should an employee not carry out any work for eight consecutive weeks the Everyman will assume that they are no longer available to carry out casual work if/when offered and will remove them from payroll.

The Everyman cannot guarantee work and hours will vary from week to week dependent on the programme.

You are expected to attend for the hours shown on the rota and should give at least 24 hours notice (unless illness prevents this) if you cannot attend.

In exceptional circumstances it may be necessary to cancel a call. Should this happen casual staff given less than 48 hours notice of cancellation will be paid for their call.

Personal Specification


Essential:

Honest and trustworthy

Numerical ability

High standard of personal presentation and personal hygiene

Good organisational skills

Excellent customer care skills

Excellent team player

Good communication skills

Self motivated

An enthusiasm to learn additional skills required for the role

Ability to work independently