Truck Service Advisor - Wolverhampton, United Kingdom - Clemence Rogers Recruitment

Clemence Rogers Recruitment
Clemence Rogers Recruitment
Verified Company
Wolverhampton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Truck Service Advisor - Wolverhampton - £23,000-£26,000 DOE plus bonus scheme
An excellent opportunity for an experienced Service Advisor to join a well-established commercial dealership based in Wolverhampton.

You will be working as part of a team delivering a first class, professional customer service ensuring that where possiblecustomer enquiries, payments and complaints are resolved at the first point of contact.


As the Service Advisor, you will be responsible for:

  • Greeting customers in a friendly, professional, and courteous manner
  • Checking in vehicles, including entering customer and vehicle information on internal software
  • Creating quotations for customer on repairs and works, ensuring the customer is happy
  • Arranging vehicle pick up date, time method and location with the customer
  • Monitoring repair and works status, keeping the customer up to date
  • Explaining and handing over the repair and work details to the workshop team
  • Performing visual inspections of vehicles before and after any works conducted
  • To undertake general administrative duties to ensure the smooth flow of work within the Customer Service and Workshop teams
As the Service Advisor, you will have the following:

  • Experience in the automotive sector desirable
  • Experience in a customer contact and customer support position
  • General IT Skills including Microsoft Office Applications
  • Excellent communication and interpersonal skills
  • Enjoy working in a team environment
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