Front of House and Head of Facilities - London, United Kingdom - 12 Kings Bench Walk

Description

Responsible to Business Operations Manager ["BOM"]


JOB SUMMARY
To have lead responsibility for the management of the facilities room and supervision of the facilities team.

The facilities department are responsible for maintaining Chambers' buildings and rooms, distributing post, creating bundles for Court and ensuring stock levels are maintained.

To assist in the running of all chambers reception services

To assist, supervise and support Facilities Management


KEY RESPONSIBILITIES

Reception
To assist in the running of all chambers reception services to include the following:

• manage the booking and allocation of conference/seminar rooms to members and chambers respectively

- help organise all conferences and other events hosted within chambers, including establishing numbers/identity of all those attending, and the preparation of all rooms
- arrange any necessary IT support for any conferences or other events hosted within chambers
- manage the Lex diary entries to enter all necessary details of any conferences and other events hosted within chambers
- maintain a visible presence at Front of House at all times during the working day, and meeting, greeting and attending to all clients
- nurture and build positive relationships with all clients
- ensure that all conference and public rooms are properly cleaned, maintained and equipped
- arrange for the provision of beverages for all clients
- order in and set up lunch as required
- field all general enquiries as appropriate
- assisting to process all incoming post, parcels and deliveries


Facilities Management
To have lead responsibility for the management of the facilities department to include the following:

• supervision and support of facilities management staff

- maintenance and upkeep of all rooms and common areas
- assist the BOM with ongoing renovations to the buildings, including acquiring quotes and overseeing building works
- assist the BOM with general maintenance of the building and planned improvements
- assist BOM in efficient and cost-effective management and review (to ensure best value for money) of various supply contracts for chambers including
- telephone services
- stationary
- refreshments (coffee/water machines etc.)
- cleaning
- refurbishment works
- office equipment
- assist with the planning, management and execution of room and office moves


General Administration
- organise any chambers meetings (for all of chambers and any committees) as required
- arrange for parking permits for members and clients as necessary
- provide practical administrative assistance to chambers practice groups and committees where possible and appropriate
- assist with the organisation and contracting for external chambers events
- assist with travel and entertainment bookings for members or chambers as and when appropriate
- support the practice managers with diary management as and when appropriate
- support the marketing team in the administration of marketing events
- support the BOM with the implementation of all health and safety procedures and their continual review


WHAT WE OFFER:

• Competitive salary
• Opportunities for career progression
• Annual discretionary bonus
• Generous pension scheme
• Private health insurance and travel insurance
• Life assurance
• Season ticket loan

Job Types:
Full-time, Permanent


Salary:
£35,000.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Experience:

• Front of House: 3 years (preferred)

Ability to Commute:

• London (required)

Ability to Relocate:

• London: Relocate before starting work (required)

Work Location:
In person

Application deadline: 26/02/2024