Trainer (Policy Administration Systems) - Contractor - London, United Kingdom - Tokio Marine HCC

Tokio Marine HCC

Verified Company

London, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Freelance

Description

Job Title:
Trainer

Position Type:
Contract**
Overview**:
Why Tokio Marine HCC?**Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers.

With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry.

Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

Job Purpose:

This role will work within the NPAS Shared services Business Readiness team and will support NPAS projects within the NPAS Programme.

The purpose is to implement the appropriate training and business readiness support solutions to each NPAS project.

You will work alongside the Business Readiness Lead to provide business readiness expertise to the programme and coordinate Business readiness activities, including training, communication and engagement and adoption.

***
Key Responsibilities**:

Liaise with External organisations, including but not limited to solution providers, technology partners, consultancies to ensure coherent approach to training delivery.
Develop appropriate training plans that support NPAS Projects
Document Training material incl but not limited to approach/strategy, plans, guides & FAQs
Ensure all training resources are reviewed, meet the requirement for quality assurance, are signed off and delivered prior to the agreed plan
Deliver training as defined by the Training Needs Analysis to the appropriate audience using the agreed deliver method.
Support training delivery with course content, support material, scheduling, training logistics and evaluation
Support Comms and Engagement activities to ensure users are aware and ready to accept the agreed changes
Liaise directly with NPAS Project teams to understand key project objectives, influence specific training and general business readiness activities.
Implement project training approaches which will support delivery against the defined project outcomes
Define detailed training delivery plans including tasks to deliver a train the trainer approach
Prepare training material for business training, conduct reviews with business stakeholders and obtain sign off
Align training delivery plans with testing plans to ensure a seamless delivery and minimise business disruption
Utilise blended learning techniques to create training content that can be published across multiple channels and delivered to various audiences

Skills and Experience Specification:

Essential:

Strong experience in training design and delivery
Knowledge of learning technologies and their contribution to delivering compelling content increasing engagement and driving change
Collaborative and diplomatic ability to influence others at all levels of the business
Strong and demonstrated ability to build lasting relationships with key stakeholders
Ability to competently mediate disagreements and negotiate agreeable resolutions
Confident and articulate in training delivery and experience in different training methods
Meticulous training material creation
Highly proficient IT skills in Word, Excel and PowerPoint (or equivalent)
Selfmanagement and planning of your work schedule with a high level of accountability
Previous experience of designing and developing bespoke training materials and transposing technical information into digestible content for a variety of roles

Desirable:

Recent Specialty Insurance experience is desirable
Experience working with policy administration systems
Understanding of the full policy lifecycle from inception to expiry/renewal/cancellation

What We Offer
LI-LH1