Product Design Principals - London, United Kingdom - BT

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Product Design Principals (Digital :
Consumer/EE)

Job Req ID:29300
Posting Date:31 Jan 2024
Function:Content & Design
Location:1 Braham Street, London, United Kingdom
Salary:Competitive, with great BT benefits.
About these roles

Flexible

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3 days a week

onsite

together in either our
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London,
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Bristol,
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Birmingham or
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Manchester Digital Hubs and flexible
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2 days

remote

wherever

A BT Product Design Principal

You'll balance a rigorous usercentric perspective with the ability to make bold decisions and help the team deliver worldclass digital experiences in a fastpaced environment. Being a highly senior practitioner of Product Design, you will not only be expected to deliver work of the highest caliber but also help to foster crossfunctional and crossdepartmental collaboration and consistency by working closely with the Product Designers, Product Design Managers and other Design disciplines, as well as forge relationships with Product Owners, Engineers and stakeholders to shape the vision and help define the roadmap for the ongoing optimisation our product experiences.
The 3 Product Design Principal roles
We currently have 3 specific positions open within the unit, each requiring it's own specific area of expertise.
#1 Ecommerce App Expert

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You - are a proven App ecommerce product design expert and will have evidence to support this. (Think Amazon, Nike, Tesco, M&S, John Lewis etc)
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What you will be working on

Covering all EE App (&Web) ecommerce, checkout, rewards & new verticals to meet our CEO's appfirst ambition of winning a space on our users home screens.

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Your role - will be a True Master Craftsperson. Someone that can create app UI at amazing speed and with unbelievable quality.

Not a direct leader of people, but a leader by doing and creating, showing the future and pushing the boundaries, while also ensuring the world class quality we expect makes it to the live experience, not just concepts.
You may have held a head of design role in the past, but are solely focused on creating the best experiences (rather than creating the best design team) and love solely focusing on the IC (individual contributor) part of the Senior Designer role.

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How you will be successful

Within a year you will have helped us produce the best performing ecommerce app journeys in the UK.
Your key metrics of success will be CRV (Conversation rates of sales journeys) metrics and DCSAT (Digital customer satisfaction) metrics.

#2 Daily-use App/ Service Expert
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You - are a proven App-first in-life experience product design expert and will have evidence to support this. (Think Uber, Deliveroo, Spotify, Google Home etc)
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What you will be working on

Covering all inlife service experiences, from using our services & subscriptions, to controlling your life, and linking via your family/friends accounts etc. to meet our CEO's appfirst ambition of winning a space on our users home screens.

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Your role - will be a True Master Craftsperson. Someone that can create app UI at amazing speed and with unbelievable quality.

Not a direct leader of people, but a leader by doing and creating, showing the future and pushing the boundaries, while also ensuring the world class quality we expect makes it to the live experience, not just concepts.
You may have held a head of design role in the past, but are solely focused on creating the best experiences (rather than creating the best design team) and love solely focusing on the IC (individual contributor) part of the Senior Designer role.

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How you will be successful

Within a year you will have significantly increased daily use of our EE app through engaging interactions and moments of sensory delight that meet real user needs and truly improve peoples lives.
Your key metrics of success will be DAU/MAU (daily/monthly active user) metrics and DCSAT (Digital customer satisfaction) metrics.

#3 Startup, Digital Marketing & Brand/Design system Expert
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You - are a proven App-& Web in-life experience product design expert and will have evidence to support this. (Think Agency background + startup experience)

You love fast paced experimentation, creating beautiful marketingled experiences while ensuring they are user centred, but also driving efficient systematisation via a world class design system beneath it all that goes beyond buttons, to motion choreography and even sensory feedback like audio & haptic feedback.

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What you will be working on

Covering all GTM Tribe, Web& App (Loop/Global elements) & Cocreate Tribe experiments to meet our CEO's appfirst ambition of winning a space on our users home screens.

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Your role - will be a True Master Craftsperson. Someone that can create app & web UI at amazing speed and with unbelievable quality.