Control Room Operator - Romford, United Kingdom - Metro Security GB PLC
![Metro Security GB PLC](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
1 week ago
Description
Full- (in-house) technical training is provided with regard to supporting our monitoring and technical support services within the Control Room Operations department based in Romford.
We require someone who is fluent in spoken English, who is confident when speaking with customers on the phone, understands how maintain ettiquette, is competent in following processes, and takes direct and decisive action to any technical challenge that may arise.
Ensuring continued operations of unmanned fuel stations with two-way communications between the site and the monitoring station, fulfilling the operational authorization of a fuel sale whilst ensuring the safety and integrity of the site operations at all times.
- Fuel court ANPR detection validation.
- CCTV perimeter monitoring.
- Technical administration. (System updates, System Housekeeping, fault finding)
- 1st line call handling, logging, support & escalation for customer CCTV, Intruder, and fire systems.
- Technical Support to retail customers managed systems.
- Covering an outofhours shift pattern of regular Evenings, Nights, and Weekends (including bank holidays)
- Overtime paid at time and a half.
- Full training is provided with every opportunity given to gain further skills for career development.
Job Types:
Full-time, Permanent
Salary:
£23,795.00 per year
Benefits:
- Company pension
- Private medical insurance
Schedule:
- Night shift
- Weekend availability
Work Location:
In person
Reference ID:
CO/1
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