Residential Building Manager - London, United Kingdom - PMR

PMR
PMR
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Our client is seeking for an experienced Building Manager to join their team at one of their high end residential developments based in E1-
You must be IRPM 2 Qualified and have 2 years minimum management experience - this is essential.

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Salary - £50,000 - £57,000 per annum depending on expereience


Main Responsibilities:


  • Delivering effective service levels and acting as the representative towards Lessees, Sub-Tenants and Clients as appropriate, ensuring all areas and aspects of the development are fully presentable, serviced and properly maintained.
  • Direct supervision (where applicable) of the Facilities Manager, Concierge Team, and Cleaning Staff including recruitment, training, control of rotas (within statutory working limits), monitoring of ongoing performance (in line with CWRML requirements),authorisation of leave / pay / benefits and disciplinary and grievance including night attendance on a regular basis for contact and audit of staff on unsocial shift patterns.
  • To put in place and monitor effective procedures for the residential management team, including front of house services, supervision of contractors etc in conjunction with the residential team.
  • Direct liaison and communication (ensuring exceptional levels of customer service) with residents, leaseholders and their agents, identifying areas of concern, issuing correspondence and resolving day to day management and maintenance matters. This includesregular residents meetings to keep them informed on all aspects of management.
  • Oversight of the customer portal through ensuring regular information is provided to residents, and that information displayed remains current and relevant.
  • Completion of thorough monthly inspection reports and audit of interim inspection reports as and when required.
  • Effective cost and control review of expenditure and accounts, including setting of service charges and presenting accounts and monthly budget reviews.

Essential Requirements

  • A good overall education to 'A' Level / NVQ Level 3 or 4 standard or equivalent (to include English & Maths).Must possess a minimum of IRPM level
  • Basic knowledge of building maintenance systems.
  • An understanding of the principle aspects of legislation relating to the management of Residential Property Law.
  • Able to understand complex legal documentation e.g. Leases.
  • Knowledge of Section 20 requirements.
  • Working knowledge of Health and Safety to include COSHH and RIDDOR and carrying out risk assessments.
  • Minimum of 2 years' experience in a management position is essential.
  • Service Charge budgeting, monitoring of expenditure and financial reporting for budgets exceeding £1 million.
Experience of relationship management with RMC's, RTM Co. and Resident Associations.
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