Contact Centre Advisor - Redhill, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Redhill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What we're looking for

A team player, whilst also being able to work autonomously
Strong interpersonal skills and an excellent telephone manner
Ability to work well under pressure and to tight deadlines
Highly organised and possess strong planning skills
Positive and enthusiastic approach
Receptive to change
GCSE or equivalent in Maths and English at grades A-C
Previous call centre or call handling experience is desirable
Adequate computer literacy and numeracy skills
Good verbal and written communication skills

We have a range of benefits available which include:25 days holiday per annum, plus bank holidays.
Pension contribution. Minimum 3% with an employer matched contribution.
Corporate rates for private medical insurance and other insurance products
Employee assistant programme
Enhanced family friendly policies
Sharesave scheme
Childcare vouchers
Discounts on high street brands
Local retail discounts
Other things you need to know

The department operates between the hours of 9am and 7pm and therefore you will be required to work across a shift pattern, detailed below:
Week - 8am to 3pm (1 hour unpaid break) + Sat 9am to 2pm

Week - 9am - 5pm or 8:30am - 4:30pm (1-hour unpaid break)

Week - 10am to 6pm (1-hour unpaid break)

Week - 9am to 5pm (1-hour unpaid break)

Week - 9am - 5pm (1-hour unpaid break)

These hours equate to an average of a 35-hour week, across a 4-week period.