Regional Neighbourhood Manager - High Peak, United Kingdom - Johnnie Johnson Housing Trust
Description
Hybrid working covering the North East and Yorkshire and Derbyshire
Do you thrive in a fast-paced work environment where you are empowered to make decisions and manage your own diary and a dispersed team?
Are you looking for a new challenge?
Do you like to make a difference?
If this sounds like you, this could be your perfect role.
We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England.
With a portfolio of 5,000+ homes, we currently house 7,000+ customers across the North West, North East, Yorkshire and Derbyshire.
We're looking for someone who will be able to:- Lead, motivate and develop a team to deliver outstanding customer service and market making independent living services.
- Demonstrate a high level of knowledge in housing management, acting as an expert across the whole organisation.
- Create and maintain strong relationships with external statutory and voluntary agencies to develop a partnership approach to neighbourhood management.
- Lead on leasehold related matters.
Our Team
We are a close-knit team, and the East team is based at our Hub in Bedlington, however you can work from home, or out of one of our schemes, or wherever suits you best We're led by Kate McArdell-Broome, Assistant Director of Customer and Neighbourhoods and as well as providing support to the organisation and our customers, we support each other too.
About You
We're looking for someone who:
- Holds a professional housing qualification (CIH Level 6 or equivalent) or is working towards this.
- Has considerable housing experience and can demonstrate a high level of knowledge in housing management.
- Has knowledge of housing legislation and practice across different tenures.
- Has demonstrable leadership skills, with experience of leading a dispersed team.
- Is an excellent communicator with strong organisational skills, able to prioritise, deliver goals and manage targets.
- Has knowledge of leasehold management including service charge legislation and regulations.
- Is experienced in setting and managing fixed and variable service charge budgets.
If you think you've got most of what we are looking for, but not everything, we'd still love to hear from you.
You may have seen or heard of the exciting news that we are in the early stages of partnership discussions with Sanctuary, who are one of the largest housing associations in the country.
We believe joining Sanctuary will allow us to fulfil our ambitions and invest more in our residents' homes than we could, on our own.
We've always believed solid partnerships are a brilliant way to help us achieve the very best for our residents, and we believe this is no different.
It's an exciting time for both colleagues and residents and we'd love for you to be part of it.
We are currently trialling exciting changes to our opening hours, and have introduced a condensed 4.5 day working week, which means we close at 1pm on a Friday.
We are running this pilot until September 2023, reviewing its success at regular intervals, with a view to making this a permanent change.
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