Administration and Clerical Assistant - Gloucester, United Kingdom - Gloucestershire Health and Care NHS Foundation Trust

Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire Health and Care NHS Foundation Trust
Verified Company
Gloucester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Full time and part-time hours available based In Southgate Moorings Podiatry Department, Gloucester


Podiatry Department Administration:
We are pleased to announce an Administration Vacancy role within our Countywide Podiatry Service.

The post holder will support Podiatry admin team and the team of Podiatrists across the County. There are full-time and part-time vancancies based at the Podiatry Department at Southgate Moorings, in Gloucester.

The role is extremely varied and requires the ability to deal with a wide range of duties across administration.

Good customer service skills, a working knowledge of Microsoft Office or similar, good keyboard skills and a polite telephone manner is required.

Applicants should also evidence the ability to be calm under pressure and a willingness to undertake and learn new tasks.

This role reports directly to the Band 3 Administrator.

Main duties of the job

  • To receive and register Patient Referrals onto SystmOne and maintain The electronic central outpatient diary system. Being responsible for the full utilisation of available appointments and booking Patient appointments.
  • To manage the reception of patients/relatives/carers who report to the department where appropriate.
  • Answering telephones, dealing with queries and taking/relaying messages to include booking and cancellation of appointments and clinics, informing staff as appropriate.
  • Filing, scanning, photocopying.
  • Registering and booking of patient appointments, inputting and monitoring the pathway to include registration onto electronic Systems SystmOne.
  • The ability to cover other admin sites around the county as and when needed.
  • The undertaking of specific tasks as designated by senior staff, Team Leads and the Business Support Supervisor in order to support the Podiatry team.


At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it.

This is the same approach we take for our employees.

We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards.

The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.


Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.


Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.


Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy.

The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.

Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people's skills and experience to deliver the best possible patient care.

So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.


Closing date: 23 June 2023


Interview date: 5th July 2023
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