Partner Support Executive - Cardiff, United Kingdom - Digital Waffle

Digital Waffle
Digital Waffle
Verified Company
Cardiff, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Partner Support Executive:


Job details:


  • Posted 11 April 202
  • Salary £ £26000 per annum
  • LocationCardiff
  • Job type Permanent
  • DisciplineInfrastructure


  • ReferenceMP28

  • Contact NameMax Plowman

Job description:

Digital Waffle has partnered with a trusted UK comparison service, connecting individuals moving house with professionals in the industry.

This company is now looking for a Partner Support Executive to help them build and secure long-term relationships with businesses.


Key Responsibilities of a Partner Support Executive:

  • Handling consumer and partner complaints.
  • Receive and conduct inbound and outbound calls to storage, conveyance, and surveying partners.
  • Manage their customer accounts via their inhouse CRM.
  • Process orders and payments.

The Ideal Background:


  • At least 2 years experience sales/support experience, dealing with b2b customers.
  • Confident dealing with high volume phone calls and upselling the company
  • Excellent communication skills, both written and verbal.

Extensive benefits include:


  • Annual pay review.
  • PerkBox scheme.
  • Flexitime, with no core hours or weekends.
  • Free city parking.
  • Takeaway Fridays.
  • Paid sick leave and fullpay maternity leave.
  • No dress code.
  • 2 WFH days per month
**Please note - This role is On-site, applicants must be within a commutable distance of Cardiff
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