Medical Receptionist - Edinburgh, United Kingdom - Davidsons Mains Medical Centre
3 weeks ago
Description
Medical Receptionist - up to 37.5 hours (flexible).Job Share also considered
We are looking for a Medical Receptionist to join our busy and growing Administrative team.
The primary role of the post holder is to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
The post holder will work within clearly defined protocol and procedures, adhering to Practice policies including Data Protection and Confidentiality.
The post holder will be expected to undertake most or all of the following responsibilities:- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Deal with telephone enquiries and face to face, received from patients, secondary care and other external agencies and responding to these by directing them to the appropriate member of the primary healthcare team.
- Workflow of incoming correspondence through the process of document management following efficient protocols and guidelines.
- Issuing repeat prescriptions according to practice guidelines
- Dealing with correspondence including scanning letters on to patient records
- Booking appointments for GPs, Nurses, Healthcare Assistant and Physiotherapist
- Accurately input clinical data which may include outcome of attendance of hospital clinics and practice appointments.
- Undertake copying/scanning of health records, in accordance with GDPR.
- Assist with and adhere to practice filing, storage and archiving protocol.
Job Types:
Permanent, Full-time, Part-time
Salary:
From £11.10 per hour
Schedule:
- Monday to Friday
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