Admissions Supervisor - London, United Kingdom - King's College Hospital NHS Foundation Trust

King's College Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Cardiology Admissions Supervisor

Hours: 37.5 hours per week

We are looking for an enthusiastic and well-organised supervisor to join our busy Cardiology Clinical Measurement Department at PRUH.

You will be responsible for providing an effective service within the Clinical Measurements team, dealing directly with patients in the department and over the phone.

This post offers an excellent opportunity for an enthusiastic and conscientious individual to be a part of a busy team.

The work involves managing outpatient appointments, dealing with referrals from wards and GP's, together with incoming queries and day-to-day administrative duties.

Familiar with I.T. packages, have a good telephone manner and perform general office duties. You will have a good general education with the equivalent of GCSE's in English and Maths at Grade A-C. A willingness to learn and develop skills will be positively encouraged.

You will become part of an enthusiastic team and will play an instrumental part in the smooth running of the department.

We value our diverse workforce and consider all applicants on the ground of their ability to do the job.

To provide effective leadership and support to the administration team, ensuring that all staff are managed in line with Trust policies.

To ensure that all staff are informed of the divisions objectives and performance targets and are aware of the importance of their contribution.

To ensure that all activity is accurately recorded on CRIS and PiMS, including the allocation of patients onto the waiting list, admission and discharge of patients, GP details, admission and discharge of patients, GP details, demographic coding, admission method etc.

To manage and monitor the service waiting lists in line with Trust policy and meeting national and local targets, particularly around waiting times and booked admissions.

To accurately administer patients on waiting lists and regularly validate those lists in line with Trust policy.

To liaise closely and effectively with consultant and senior nursing staff regarding the planning of emergency and elective appointments, making appropriate decisions and communicating these to all necessary parties.

To attend, with the Delivery Manager and Assistant Service Manager, a set of performance indicators that are regularly reported and monitored e.g.

demand, capacity and activity, waiting times, cancellation, DNA rates etc.

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and around 14,000 staff based across 5 main sites in South East London.

The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan.

In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus.

Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do.

By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King's to another level.

To establish and monitor (documented) administrative processes for the clinical measurement department and the administration team.

To manage and monitor the service waiting lists in line with Trust policy and meeting national and local targets, particularly around waiting times and booked admissions.

To accurately administer patients on waiting lists and regularly validate those lists in line with Trust policy.

To agree clear policies with clinical staff e.g. booking leave, the management of patient DNA's etc. and ensure that these are adhered to.

To build effective working relationships and liaise as necessary with teams external to the department such as the 2 week wait office, out patients department, PALS and transport