Information & Advice Advisor - Ashburton, United Kingdom - Age Cymru West Glamorgan

Age Cymru West Glamorgan

Verified Company

Ashburton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LOCATION

Hybrid/Ashburton

CONTRACT TYPE

Permanent

APPLY BY

06-Apr-2023

SALARY RANGE

£22, £22,519.00

JOB CATEGORY

Customer Service

WORKING PATTERN

5 days per week

WEEKLY HOURS

35 hours

Age UK's National Advice Line is now recruiting for
Information & Advice Advisors Our team provide a vital service available to older people and anyone seeking advice to support an older person in need.

Our team of trained Advisors are dedicated to providing accurate, impartial and comprehensive information and advice to help support those in later life.

In height of a UK housing and energy crisis, many older people in the UK are in desperate need of advice and support.

Due to the growing demand of this fantastic service and recent promotions, we are recruiting for a number of
Information and Advice Advisors to join this friendly and supportive team.

If you are looking for an exciting and fulfilling career with a large National Charity that challenges injustice and makes a real difference to older people across the country, then we would love to hear from you

This role offers hybrid working between home and our Ashburton office, situated on the edge of the beautiful Dartmoor National Park. Our team work from the office at least 1 day a week, but that can be more if you prefer.

Must haves:

Excellent active listening
Excellent oral and written communication skills
Competence in IT skills
The ability and willingness to work within some time constraints
Accurate and attentive to detail
Calm, empathic, compassionate
Committed to providing a high quality service
Committed to a team working approach.

Great to have's:

Experience of providing information and advice on the telephone or face to face
Experience of working with older peoples issues
Experience of working with social care/benefits
An academic qualification at degree level.

What we offer in return

Competitive salary, 26 days annual leave + bank holidays
Excellent pension scheme, life assurance, health cashback plan and EAP.
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
Techscheme buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Heka Fitness & Wellbeing Benefit.
You Did It Awards recognition awards from £

Additional Information

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.