Customer Service - Leeds, United Kingdom - Magna Group Holdings Limited

Magna Group Holdings Limited

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Magna Group Limited are a privately-owned company, providing accounting and payroll services to the UK logistics and contracting sectors.

Due to business growth, we are looking to recruit a Customer Service & Payroll Administrator, to join our head office in Leeds, City Centre.

This is a full-time role involving a combination of compliance, payroll and customer service. We require a team player with the ability to flex between all 3 disciplines.

Essential Criteria:

Minimum of 6 months customer service and administrative experience.
Confident telephone manner and excellent written communication skills.
Ability to work accurately to deadlines and multitask when necessary.
Selfmotivated and able to work on individual initiative.
Team player and able to establish effective working relationships.
Sound knowledge of Microsoft Office.
Excellent organisational skills & high attention to detail.
High level of numeracy skills.

Responsibilities (Not Limited to):

Processing Payroll in a timely and accurate manner, including all statutory payments, via a bespoke payroll system.
Assist with HMRC actions/queries as and when required, including FPS and EPS submissions.
Registering contractors, via telephone, ensuring all details are obtained for payment.
Preparing all contractor related administration: offer letters, reference requests and distribution of P45's & P60.
Ensuring systems are set up and updated to reflect our current employee base including sick and holiday days, in line with contracts.
Liaising with clients/contractors daily, to deal with any queries.
Implementing and managing weekly audits including; Customer expenses, ID and contract compliance.
Ad hoc queries.

Benefits: