Foh Supervisor - Newcastle upon Tyne, United Kingdom - Scream For Pizza
2 weeks ago
Description
Who We Are
We are a neighbourhood pizza joint with 26 internal covers and 36 external covers, and a consistently busy takeaway offering all year round.
Starting as a street food van, and the first to bring Neapolitan and Brooklyn style pizza to Newcastle, we now have a thriving mobile catering arm alongside two restaurants.
Due to the size of site and team this is a service heavy role - not one for if you're looking to hide in an office or shy away from responsibility.
Working alongside the General Manager to maintain daily business activities, including overseeing staff, delivery high standard customer service and proactively and efficiently problem solving.
Main Responsibilities/Duties- Assisting the General Manager in service, management duties, and the delegation of tasks
- Show genuine passion for hospitality and everything it entails, particularly the products we provide
- Consistently deliver superior customer service and hold all team members to this high standard
- Supervise, motivate, and direct staff
- Follow health and safety practices and complete all relevant paperwork
- Promote the "vibe" and service standards as laid out by the senior management team
- Proactive and efficient problem solving
What do you get?
- Share of generous tips (10% service charge on all bills sell more, make more)
- Training opportunities
- No late nights (we close at 10pm every day)
- Short service times (510pm on weekdays, 1210pm on weekends)
- 1 year's management experience in a hospitality setting
- Genuine love of good food
- Positive, cando attitude
- Personal Licence
- Experience using Zonal Aztec
Job Types:
Full-time, Part-time, Permanent
Pay:
From £11.75 per hour
Expected hours:
per week
Benefits:
- Discounted or free food
Schedule:
- Weekend availability
Supplemental pay types:
- Tips
Application question(s):
- Do you have experience as a supervisor in hospitality?
- Are you available to work evening and weekend shifts?
Work Location:
In person
Reference ID:
Supervisor