Service Desk Administrator - Chorley, United Kingdom - C P Davidson

C P Davidson

Verified Company

Chorley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

About us
At CPD, we've built our name on engineering some of Britain's finest municipal vehicles. We have been a registered company since 1956. Ever since our business was established, we've worked hard to combine our considerable engineering expertise with truly outstanding service.

C.P.

Davidson & Sons Ltd has an ever expanding fleet as they prove themselves to be market leading providers of specialist vehicle hire across numerous industries.

Proud of their extensive assortment of vehicles all available through their hire desk, CPD hire features a diverse and comprehensive range of heavy commercial vehicles.

In total CPD has a hire fleet stretching over 400 pieces of equipment, well prepared to meet the needs of their customers CPD's entire fleet is maintained to the highest standard by their fully trained service

Our work environment includes:

Modern office setting
Onthejob training

Main Purpose of Job:
Assist with the day to day running of the rental dept. Must possess excellent communication skills, be able to work as part of a team as well own initiative. Ability to work quickly and efficiently with an eye for detail. Preferably to have some experience in the automotive industry.

Relationships:

a)

Responsible to:
Operations Director

b)

Responsible for:
Personal heath and safety

c)

Liaison with:
Customers, Drivers, and Workshop

Main Tasks of Job:

Process warranty claims
Ensure all documentation is correct and up to date
Organise deliveries and collections
Maintain health and safety standards
Deal with incoming calls and breakdown calls
General Admin Duties
Liaise with Workshop Administrator
Take calls with fault reports from hire and warranty customers
Liaise with service engineers, tasking them with job call out details
Organise the movement of our hire fleet to and from customer addresses
Enter job sheet details into database and generate invoices
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.