Customer Service Co-ordinator - Peterborough, United Kingdom - Page Personnel
Description
Initially a temporary role with potential for going permanent- Hybrid working
About Our Client:
Our Peterborough based FMCG client has a strong focus on employee satisfaction which is clear in this team with some team members having been with the business over 30 years.
Customer Service Co-Ordinator will:
- Process customer orders according to agreed standards.
- Provide a timely response to customer queries.
- Achieve, maintain, and improve team and customer Key Performance Indicators.
- Complete daily, weekly, and period tasks.
- Build and maintain close relationship with internal customers and third parties
- Demonstrate a positive attitude
- Support the internal safety culture by adhering to safe working practices
- Liaise with Internal departments
- Identify opportunities for continuous improvement
- Prepare and maintain accurate documentations
The Successful Applicant:
Customer Service Co-Ordinator will have:
- Excellent communication skills, verbal and written.
- Customer Service best practice.
- Attention to detail.
- Ability to prioritise workload and meet tight deadlines.
- Demonstrate collaborative working within a multifunctional team.
- Delivering to targets.
What's on Offer:
- Temp with potential to go perm
- Company benefits
- Hybrid working
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